FAQ
Frequently asked questions
Clear answers about procurement, IT asset management, support, recovery and disposal.
The platform
- IT asset management software helps companies record, track and manage IT equipment and related information throughout its lifecycle. Assetze connects IT asset management with procurement, device configuration and shipping, software and licence management, support, inventory and asset retirement.
- Yes. Existing company-owned devices can be added to Assetze and managed alongside equipment procured through us. Records can include assignments, location, configuration, warranty, purchasing information, asset history and depreciation.
- Yes. Assetze includes software asset management and software licence management capabilities. IT teams can maintain a software catalogue, manage licences and assignments, track renewals, review usage and compliance, and keep software costs visible.
- Yes. Assetze can integrate with existing HR, ERP, payroll, collaboration, MDM and other business or IT systems where required. The exact integration depends on the system and agreed implementation. Assetze also has a live Slack integration and is partnered with JumpCloud.
- Access can be given to the people your company chooses. IT and HR are common users, but other teams can also be included. Permissions can range from view-only access to approvals, administration and broader control, with access configured around roles, modules and locations.
- Assetze can take the operational work forward. Depending on the requirement, this can include sourcing equipment, configuration, shipping, storage, IT support, repairs, replacements, device recovery, secure data erasure and asset retirement. Some workflows begin directly in the platform, while the current device-recovery process is initiated by the Assetze team after receiving the request from your company.
